RETURN POLICY


Looking to return or exchange an item? We’ve got you covered. We want you to be completely satisfied with your purchase, so you can return any eligible product for free, within 14 days after it was delivered to you. If your items meet the eligibility requirements, you can request:

  • A refund via your original form of payment
  • Exchange for a different item of the same value
  • Store credit to snag something else in our store 

Which items are eligible for return or exchange?

Here are the eligibility requirements:

  • Discounted or sale items are ineligible—they cannot be returned or exchanged.
  • All returns or exchanges must be in their original packaging, with tags.
  • All returns or exchanges must be in brand new condition, with no signs of use or wear.
  • All returns or exchanges must be received by us within 30 days of your package delivery.

How do I return my item(s)? 

The process for exchanging or returning an item is simple:

Please, email us at sales@smartworkclothing.com.au or call (07) 3265 1877.